Craig Ogier and craigogier.com ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website craigogier.com (the "Website") or engage with our services (the “Services”). Please read this policy carefully to understand our practices regarding your personal information.

By using our Website and Services, you consent to the practices described in this policy. If you do not agree to this policy, please do not use our Website or Services.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information You Provide

When you interact with us, such as by filling out forms, scheduling sessions, subscribing to newsletters, or contacting us, you may voluntarily provide personal information, which may include:

• Full name

• Contact details (email address, phone number, etc.)

• Billing and payment information

• Information related to your life coaching goals or challenges

• Any other details you choose to provide

b. Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and usage patterns, including:

• IP address

• Browser type and version

• Operating system

• Pages visited, time spent, and referral sources

c. Cookies and Tracking Technologies

Our Website may use cookies, web beacons, and similar technologies to enhance your user experience. You can modify your browser settings to refuse some or all cookies; however, doing so may affect the functionality of our Website.

2. How We Use Your Information

We may use your information for the following purposes:

• To provide and personalize our coaching services

• To schedule and manage appointments

• To process payments and issue invoices

• To improve the Website and user experience

• To respond to your inquiries, comments, and feedback

• To send you newsletters, updates, and promotional material (if you consent)

• To monitor Website performance and troubleshoot issues

• To comply with legal and regulatory obligations

3. How We Share Your Information

We respect your privacy and do not sell or rent your personal information. However, we may share your information in the following situations:

• With Service Providers: We may share data with trusted third-party vendors (such as payment processors or email management platforms) to help us provide the Services.

• As Required by Law: We may disclose your information if compelled to do so by legal proceedings or regulatory requirements.

• With Your Consent: We will share your information with third parties only if you have explicitly given permission.

4. Data Security

We are committed to protecting your personal information. We implement proven security measures to safeguard your data, including secure servers, encryption, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You provide your data at your own risk.

5. Your Rights

You have the following rights concerning your personal information:

• Access: Request access to the personal data we hold about you.

• Correction: Request correction of inaccurate or incomplete data.

• Deletion: Request that we delete your data, subject to applicable laws and business operations.

• Object to Processing: Opt-out of certain uses of your data, such as marketing communications.

• Data Portability: Request a copy of your data in a transferable format.

To exercise these rights, please contact us using the “contact” page on the website.

6. Retention Policy

We will retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy,

• Comply with our legal obligations, or

• Resolve disputes and enforce our agreements.

Once your information is no longer needed, it will be securely deleted or anonymized.

7. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware of any such data, it will be immediately deleted.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted to this page with the revised "Effective Date." We encourage you to review this page periodically to stay informed of how we protect your information.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at the “contact” page of this website.

Thank you for trusting Craig Ogier and craigogier.com with your personal information. We are committed to protecting your privacy while helping you achieve your goals.